We've recently noticed that many sellers on the Taobao platform are impersonating Kinghelm and offering products at low prices to attract consumers. We want to make it clear: Kinghelm has not authorized any individuals or stores to sell our products on Taobao.

    1. Risks of Unauthorized Sales

These unauthorized sales channels pose several risks, including:

    ● Counterfeit and substandard products: The products sold by these sellers are often not genuine Kinghelm items and may have quality issues that severely affect user experience.

    ● Lack of after-sales service: Purchasing Kinghelm products through unofficial channels means you won't receive our standard after-sales service and guarantees. If problems arise, consumers face greater risks.

    ● Unknown sources: Counterfeit products not only fail to guarantee quality, but their origins are also unclear, posing potential threats to consumer rights.

    2. Kinghelm's Commitment

As a leading brand in the industry, Kinghelm is dedicated to providing high-quality products and services to consumers. We have a strict production and quality management system to ensure that every product meets industry standards, maintaining strict control over product quality and sourcing.

    3. Consumer Protection

We urge consumers to remain vigilant. When purchasing Kinghelm products, please make sure to choose official channels or authorized partners. To better protect your rights, we recommend that you:

    ● Verify seller identity: Check if the seller is an official authorized store of Kinghelm.

    ● Review product information: Carefully examine product descriptions, reviews, and feedback from other consumers, choosing reputable sellers.

    ● Be cautious of abnormal pricing: If you find products priced significantly below market value, be alert to the possibility of fraud.

    4. Reporting Suspicious Products

If you come across suspicious Kinghelm products or sellers on Taobao or other platforms, please contact us promptly. We will take necessary measures to protect consumers' legal rights.

Kinghelm always prioritizes consumer trust and satisfaction. We look forward to working with consumers to maintain market order and combat counterfeit products. Thank you for your support and attention to Kinghelm; together, we can create a safer shopping environment."